Mr McCree. "Just a quick email to say how impressed I was with the service I received at your Stafford branch earlier in the month. I was given just the right amount of clear and helpful information by a member of your staff who was not at all pushy, who then left me to try a few matresses without him hovering over me as seems to be the norm in other shops. The same gentleman was present later in the week when I returned to purchase the mattress, and was equally pleasant and helpful. The two men who had the unenvieable task of carrying a kingsize mattress up a tight cornered staircase arrived on time, and were also polite, and above all FREE!! I am usually a keen internet shopper, and fully intended to try a few beds in your shop and then find them cheaper online, I was very pleasantly surprised to find that against all my preconveived expectations of a small chain of local shops, your prices were significantly better than any found online, so on every note I must say thank you, and well done."
Mrs Janet Cleverly. "Last October we ordered an sprung mattress in 2 sections for our narrowboat 'Victoria' to a particluar size and design, and were guided as to type and quality by yourselves. We have been living onboard since November and we have never before in our married lives had a more comfortable mattress. The fit to our particular size is absolutely accurate, and the quality of your product is really excellent. The mattresses were ready when promised which was an added bonus. Thank you for your prompt and excellent service."
Mr Burton. "Extremely helpful and polite."
Mr & Mrs Yates. "We ordered a luxury bed which is very comfortable. The service we received at the store and delivery was excellent."
Mrs Henshaw. "Many thanks for your 'trademark' wonderful service, courteous and efficient."
Mr Hobson. "I wish to express in writing my appreciation of the service that The Bed Centre gave to me on my recent purchase from your shop. In this age of indifference to the customer in the retail sector, it was a pleasure to be treated and served with care and respect, both in your shop and by your delivery drivers."
Mrs Perkin. "Just wanted to say a BIG thank you for the superb service we received from the moment of entering your shop to the prompt and efficient delivery of our bed. Even when there was a small problem, it was rectified without any delay. It has been a refreshing change to have such excellent service."
Mrs Moseley. "Many thanks for your prompt action with our bed problem. I wish all companies dealt with problems so efficiently and quickly."
Miss Walmsley. "I would like to thank you for making my purchase so easy. I contacted a number of companies who were both more expensive than yourselves and less knowledgeable. Gordon is a credit to your company and his customer service was outstanding. I would recommend you time after time."
Mr George. "I ordered online recently a single bed with headboard and was very impressed with the product I purchased which was at a great price. I must praise your 2 employees who delivered my bed as they were very efficient and more important had great customer service skills which in these days is very rare. Overall I am a very happy customer with your customer service and the way you dealt with my order as a whole. Very well done!"
Mr Oliver. "Barrie and Paul delivered and installed with competence, good humour and care. when the beds couldn't go upstairs they were great, patient and helpful removing and re-installing a window on the first floor. Highly recommended and we are very grateful."
Mr Halsall. "Got my bed from The Bed Centre. They do what they say on the tin and a bit more too....more than helpful! Thanks guys."
Mrs Kelly M. "I can recommend The Bed Centre, they give good service at fair prices."
Mr Beale. "Bought a small double bed frame and mattress for my son and he loves it!! Great communication and excellent price, couldn't be happier. Thanks."
Mrs Irene B. "I purchased a Silentnight Bed and a Headboard. The salesman was very helpful and cheerful. the delivery men were helpful and respectful. A great service in all respects."
Mr Barry G. "We found your salesman to be very informative and helpful but non pressurising. Very pleased with the product and your service. Thank you!"
Mr & Mrs Goodwin. "Just a few words to thank you and your excellent service that we received from you. The delivery driver that has been twice to us was absolutely brilliant. Thanks once again."
Mr Stuart W. "Good honest service, great prices and NO hard sell. Would recommend them to anybody."
Mrs Felicity P. "We were very pleased with such a prompt and friendly service. We will recommend you to everyone."
Mrs Jackie Wood. "Just wanted to say thank you for the super service we received today. From the staff in the shop to the delivery driver who delivered in super fast time you were all brilliant. I thought we had lost the old fashioned personal service but today you proved it still exists. Thank you."